Privacy and Cookie Policy

Who we are

• Rijschool Trust is the controller for this website. For privacy questions, contact us at: autorijschooltrust@gmail.com.

Data we process

• Account data such as name, email address, encrypted password and preferred language.
• Contact and booking data such as name, email, phone, service type, message, preferred date and translator language.
• Service data required for exams, including attempts, answers, remaining time, progress, subscriptions and payments.
• Limited technical data such as session, language, accessibility preferences and cookie preferences.

Why we use data

• To provide your account, exams, packages and requested services.
• To respond to contact messages and translator booking requests.
• To process payments, prevent abuse, secure the website and meet legal obligations.
• To improve usability when you consent to non-essential cookies.

Legal basis

• Contract or pre-contract request for registration, subscriptions, exams, payments and bookings.
• Legitimate interest for website security, fraud prevention and service improvement.
• Consent for non-essential cookies and optional processing.
• Legal obligation for financial and accounting retention duties.

Cookies and local storage

• We use necessary cookies/sessions for login, security, language and processing requests.
• We use local storage for accessibility preferences and cookie preferences.
• Analytics or marketing cookies are not activated unless you consent.

Retention

• Account data is kept while the account is active or needed for service delivery.
• Payment and invoice data is kept according to legal and accounting obligations.
• Contact and booking data is kept only as long as needed for follow-up and customer service.
• You can request deletion or correction when there is no legal reason to keep the data.

Sharing data

• We may use trusted providers for hosting, email, payments and security.
• We do not sell personal data.
• External links such as Google Reviews or TikTok have their own privacy policies once you leave our website.

Your rights

• You have rights of access, correction, deletion, restriction, objection and portability where applicable.
• You can withdraw consent for non-essential cookies at any time from cookie settings.
• If you have a complaint, you may contact the Dutch Data Protection Authority.